← Help & guides

What to do if your games console is stolen

Practical steps, with clear limits on what a registry can do.

Secure the platform account

Use the official PlayStation, Xbox or Nintendo account tools to review sessions, credentials and purchases.

Gather the console serial

Use the console’s manufacturer serial from packaging, receipts or prior records. A controller identifier is different.

Report the physical device

Keep incident details and ownership evidence. Reporting hardware does not recover a platform account or remotely block the console.