← Help & guides

How to report a stolen phone in Australia

Four steps to take right away.

1. Report it to police

Report the theft to police and note the event or report number. Call Triple Zero (000) in an emergency.

2. Ask your provider to block the phone

Australian providers can block a lost or stolen phone using its IMEI, which stops it working across Australian mobile networks. Contact your provider as soon as possible.

3. Lock and erase

Use Find My or Find My Device to lock the phone, show a contact message, and erase it if you cannot recover it.

4. Check before you buy

Before buying second hand, check the IMEI with the industry lost and stolen phone check, and search for owner reports here.

Related

Last reviewed November 3, 2026